RETURNS POLICY

If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 14 days of receipt.

Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will exchange the item.

Please note:

• Goods will only be accepted for return if they are despatched within 14 days of delivery, unless we have notified you otherwise.
• The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
• The cost of returning the item to us is your responsibility.
• Free delivery is for mainland UK only, please call +44 115 964 6956 for delivery charges outside this area.

CANCELLATION POLICY

We accept Order Cancellations ONLY within 24 Hours Once you submit your Order. If you wish to cancel the order you have to contact our support team by phone and let them know of your decision. In case you contact us after 24 hours, no order cancellation will be processed.

Please Make sure that you insert a valid Shipping address in the order form; we recommend you to Double check the notes before submitting the order. Any mistake may cause the Non-Delivery of the product. If you have noticed that the address mention by you was incorrect, please contact us by phone